We’re Here to Help
Email us: support@rovertracksolutions.com.au
Phone support: +61 3 9123 4567
Business hours: Monday to Friday, 9am - 5pm AEST
Our Melbourne headquarters, dedicated to providing you with trusted GPS pet safety technology.
Frequently Asked Questions
To activate your RoverTrack GPS dog tracker, simply download our mobile app, create an account, and follow the on-screen instructions to pair your device via Bluetooth. Activation usually takes less than five minutes.
We offer flexible monthly and annual subscription plans tailored to varying tracking needs. Plans include real-time tracking, geofencing alerts, and detailed activity analytics. Visit our Products page for full pricing details.
Yes, our app supports tracking multiple pets simultaneously. You can add different trackers for each pet and monitor their locations and activities independently within a single interface.
The battery can be replaced by gently opening the back compartment of the tracker using the included tool. We recommend using only official RoverTrack replacement batteries for optimal performance and safety.