Privacy Policy

Data Collection

At RoverTrack Solutions Pty Ltd, we are committed to protecting your privacy while providing innovative GPS tracking solutions for your beloved pets. We collect information necessary to deliver and improve our services, including real-time location monitoring and activity analytics.

Our data collection includes:

  • Personal Identification: Name, contact details, and user credentials to securely manage your account.
  • GPS Location Data: Real-time and historical location tracking of your tracked pets to ensure their safety.
  • Usage Data: Interaction data within our mobile applications to enhance your user experience and app functionality.

We collect this data solely with your consent and for the purpose of delivering reliable GPS tracking and alerts tailored to your pet’s activities.

Data Storage and Security

Your data is stored securely in compliance with Australian privacy laws and international best practices. We utilize state-of-the-art encryption protocols both in transit and at rest to safeguard your information against unauthorized access.

Access to personal and location data is restricted to authorized personnel and systems that require such data to provide our services. We regularly review our security measures and update our technology to maintain the highest standards of confidentiality and integrity.

Data retention policies ensure that your information is kept only as long as necessary for service provision, legal compliance, or as you consen,t with options to request deletion through your account settings or by contacting our Support team.

User Rights

You have full control over your personal data collected by RoverTrack Solutions. Our platform offers simple tools to manage your privacy preferences, including:

  • Access and Portability: Request copies of your personal and tracking data in a clear and understandable format.
  • Correction: Update or correct any inaccuracies in your account information.
  • Withdrawal of Consent: Change or revoke your consent for data collection at any time, understanding that certain features may become unavailable.
  • Deletion: Request secure deletion of your data following applicable legal and contractual retention requirements.

We encourage you to review your privacy settings regularly and contact our support team for any assistance with data-related inquiries.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us at:

RoverTrack Solutions Pty Ltd
58 Manningham Road, Suite 4,
Melbourne, Victoria, 3104,
Australia
Phone: +61 3 9123 4567
Email: info@rovertracksolutions.com.au

We are committed to addressing all inquiries promptly and transparently to ensure your trust and confidence in using our services.